The best way to start a conversation is with something you can touch.
Project
Communication for energy trade fairs
Client
BCG Platinion GmbH
Services
Communication strategy
App Development
User Experience
Customer Experience

Summary
Complex business models cannot be communicated through digital formats alone – they need to be made tangible. For energy trade fairs, Designdialog and BCG Platinion developed a concept inspired by Tonie Boxes that combines gamification with analogue interaction: a 3D-printed play platform with figurative elements invites hands-on engagement, sparks emotion, and creates a natural conversation starter – the decisive door-opener for genuine connections and sales discussions.
Who really understood this time?
Decision-makers who had already moved on. A tactile object brought them back. And a polite nod turned into a real conversation.


Challenge
Energy trade fairs are key platforms for business development and new client acquisition for BCG Platinion. The challenge: in an environment full of competing stimuli, highly complex transformation models must be communicated convincingly in just a few minutes to decision-makers who see a lot and have little time.
Traditional formats fail to generate resonance.
They are overlooked, clicked away from, and forgotten.
Solution
Designdialog developed a tactile experience platform: physical objects that make business models and transformation scenarios in the energy sector tangible.
Instead of presentation — interaction. Instead of a brochure — an object that prompts questions and opens up conversations.
The logic of impact: what you touch, you remember. What you explore, you understand. A platform that turns passive trade fair visitors into active conversation partners.
Impact
The platform fundamentally changed the quality of trade fair conversations: deeper openings, better-qualified contacts, and noticeably stronger differentiation in the competitive landscape.
The result: a presence that stood out from every other trade fair appearance and stayed in the minds of the right decision-makers.